Utility Billing

The Village of Brookfield issues bi-monthly utility bills to its residents. Bills include charges for water, sewer, and garbage services provided by Groot Industries.
Services
Water
Water usage is metered and measured in gallons. The water charge on your utility bill will be calculated from the actual number of gallons used in a two month period. By ordinance, Brookfield does issue minimum water bills for usage up to and including 4987 gallons per single-family home or per unit of a multi-unit building.  Effective July 1, 2022, the current water rate is $0.01578 per gallon.

You can use Eye on Water to monitor your water consumption and receive leak alerts.  If you suspect that you have a leak, you can pick up a free toilet leak detection test at the customer service window.
Sewer
Sewer charges are calculated as 27.1% of your water charges. The sewer charge on your bill will fluctuate with the amount of water used.
Garbage
All charges for garbage service are paid in advance for the upcoming two months. Yard waste charges are based on an annual fee that is divided equally throughout the year instead of increasing your bill seasonally.

Residents should have two toters – one for garbage and one for recycling. If one of your toters is missing or damaged, you can request a replacement by contacting the Department of Public Works.

Included in your garbage service is the pickup of one bulk item per week for no additional charge. If you need to dispose of additional bulk items or bags of garbage that will not fit in your toter, stickers can be purchased at the Village Hall for $2.80 each. To arrange for pickup of a bulk item, or if you have additional questions about your garbage service, please contact Groot at 708-485-0900.
Policies
Billing Policies
Bills are due three weeks from the date of mailing. Bills can be paid online.  Payments are also accepted at the Village Hall by cash, check, or credit card (Visa, MasterCard, Discover, or American Express).  If paying after hours, checks can be left in the Village Hall parking lot drop box.  After the due date, a 10% penalty will be applied.  By Village ordinance, late fees will not be waived.

If your account still has a balance after the due date, delinquent notices are issued as a reminder of account status. The balance must be paid at that time to avoid disconnection of service.

Once we attempt to shut off water service for nonpayment, the balance must be paid in full plus a service fee. The service fee for the first occurrence of the calendar year is $45; for the second occurrence, the fee is $75; for all subsequent occurrences, the fee is $100.  Service fee resets at the beginning of the next calendar year.  Personal checks will not be accepted as payment for accounts that have been shut off.
eBills
eBills
The Village of Brookfield now offers the option to receive water bills electronically.  If you wish to receive your water bills via email, you can enroll in eBills by logging into your eSuite account or by submitting the form below.  You must have an active water account in order to enroll in eBills.  If you are a new resident, you will be given this option when you sign up for your water account.  Be sure to check your junk mail folder if you do not see your bill.

Inserts mailed with paper bills can be found here.
eBill Enrollment

Complete this form to request to be enrolled to receive email copies of water bills for Brookfield, Illinois.  

NEW RESIDENTS: This WILL NOT create your water account.  You MUST set up your account at the Village Hall using the water contract mailed to you before you can enroll in eBills.

Automatic Bill Payment
Automatic Bill Payment
The Village of Brookfield offers the option for automatic payment of your utility bills. If you don’t want to worry about turning in your bill on time or risk getting charged a late fee, you may wish to set up automatic payments.

In order to sign up for the program, simply complete the Application for Auto Payment of Water Bills and return it to the Village Hall. For security and accuracy, you will be required to turn in a voided/cancelled check with your enrollment form.  It usually will take one full cycle for your automatic payments to take effect. Once they do, the full balance will be withdrawn from your designated checking or savings account on the due date. You will still receive a copy of your bill, but the payment stub will be marked “Do Not Pay”.

Please keep in mind that any returned payment will be charged an NSF fee.
Account Changes
Account Changes
Sometimes you may need to make a minor change to your account without changing the person responsible for the water bill – perhaps you changed your name upon getting married or you are the landlord of a rental property who would like your bills forwarded to your home. Under such circumstances, please complete the Utility Bill Change Request and return it to the Finance Department. Your information will be updated as soon as possible.  This form cannot be used to close a water account when you move.
Closing a Utility Account
Closing a Utility Account
If you are selling your property, you can begin the process of closing your utility account by submitting an Application for Municipal Debt Satisfaction Certificate to the Finance Department with the $10 application fee at least 7 business days prior to closing.  More information on the Municipal Debt Satisfaction program can be found here.

For a rental property, complete the appropriate form based on whether you are the Owner or a Tenant.  Your final bill will be mailed to you at the address you provide.